Effective Date: September 14, 2026
Welcome to TerraScale Review Collector ("Company," "we," "us," or "our"), accessible via go.terrascaleapp.com. These Terms of Service ("Terms") govern your access to and use of our website, software, review collection platform, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use our Services.
1. Description of Services
TerraScale Review Collector provides software tools designed to help businesses request, manage, and collect customer reviews via SMS, email, and automated workflows.
2. Eligibility & Account Registration
Age Requirement: You must be at least 18 years old to use our Services.
Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Accurate Information: You agree to provide true, accurate, and current information during registration and keep it updated.
3. Payment Terms, Subscriptions & Free Trials
Free Trials: If offered, free trials grant access to specific features for a limited period. You must cancel before the trial period ends to avoid automatic recurring charges.
Billing: Payments are processed securely via our third-party payment gateways (e.g., Stripe). By subscribing, you authorize recurring charges to your payment method according to your chosen plan.
Refund Policy: Payments are generally non-refundable unless required by applicable law or explicitly stated in writing.
4. SMS & Communications Compliance (TCPA / CTIA)
If you utilize our platform to send SMS/MMS messages or emails to your customers:
Compliance Duty: You represent and warrant that you have obtained all necessary explicit consent from end-users before initiating communications through our Services, in strict accordance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier guidelines (CTIA / A2P 10DLC).
Opt-Out Handling: All SMS sent through the platform must honor opt-out requests (e.g., STOP) and respond to help requests (HELP).
Prohibited Content: You may not send spam, unauthorized promotional messages, misleading content, or prohibited material (including illegal goods, harassment, or hate speech).
5. Acceptable Use & User Conduct
You agree not to:
Violate any applicable federal, state, or international laws or regulations.
Use the Services to harvest data or collect reviews through fraudulent or deceptive means.
Attempt to reverse engineer, decompile, or compromise the security and integrity of our platform.
Share or resell your account credentials without prior written authorization from TerraScale Review Collector.
6. Intellectual Property
All rights, title, and interest in and to the Services (including software, text, graphics, logos, and trademarks) are and will remain the exclusive property of TerraScale Review Collector and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the platform solely for your business purposes.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
TerraScale Review Collector shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount paid by you to us in the 12 months preceding the event giving rise to liability.
8. Disclaimer of Warranties
The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including fitness for a particular purpose or non-infringement. We do not guarantee uninterrupted, secure, or error-free operation.
9. Termination
We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without prior notice, if you breach these Terms or engage in fraudulent or harmful conduct.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
11. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Company: TerraScale Review Collector
Website: go.terrascaleapp.com
Email: [email protected]